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How to track your emails

ReadVerify optional email plugins give you easy and instant access to all ReadVerify email tracking, certification and other email features right from your desktop.

Choose an email plugin / email tracking method which is right for you.

Which of the following best describes the way you send your emails?

Microsoft Outlook on Windows XP or 2003 (not Vista)
Microsoft Outlook on Windows XP or 2003 with Exchange (not Vista)
*NEW* We are inviting users to trial our new Outlook plugin:
Outlook on Vista or XP
Webmail -   Yahoo,   Gmail,   Hotmail,   and others.
Outlook Express with Windows XP or 2003
Outlook Express with Vista
Windows Live
Thunderbird / Mozilla / Eudora / Incredimail on Microsoft XP or 2003
Thunderbird / Mozilla / Eudora / Incredimail on Vista
AOL - America on Line
Mac or Linux or other non-PC O/S
Any others / not sure


General Icon  ActiveTracker General Purpose Plugin v3.2

Screen 

shot of the General Purpose ReadVerify Plugin popup menu For use with:

  • Operating systems: XP or Windows 2003
  • Outlook (not exchange)
  • Thunderbird, Eudora, Incredimail, Pegasus, Mozilla, Opera

What it looks like:

Once installed, you will find your ActiveTracker console located in your system tray (near your clock) This is where you can turn the tracking on and off and choose different sending options

For more detailed instructions on how to use your ActiveTracker plugin (including uninstalling), please access our Help Page which is also available from your console.

To download this plugin, close all other programs then click here (1mb):

rngen32.exe


General Icon  WebMail update for General Purpose Plugin v3.2

Apply this update if you use our General Purpose Plugin version 3.2 in conjunction with your webmail service (such as Hotmail etc).

Download now!
  (only 180kb)
Mirror 1 rnieup4.exe Status: fast

Technical information: This is an update only, and requires our "General Purpose Plugin version 3.2" (above) to already be installed. This component is implemented as a "Browser Helper Object" (BHO) and inserts ReadNotify features into your webmail pages; its classID, filename, and identity are: 0050A87F-CF26-41AE-9C0A-C32307C941CB OR "rnieplug.dll" OR rnieplug OR RnPluginSite. This component is safe to install and use; it has no privacy implications, does not record anything, and has no facility to communicate at all (including 3rd party web sites etc).


General Icon  BETA: ActiveTracker Outlook plugin (trial version)

For use with:
  • XP or Vista operating system.
  • Microsoft Outlook or MS Exchange email program
This is a beta version of our Outlook component for XP/Vista.

Download here (4.5mb): rn-outlookonly-setup-v4.exe


General Icon  General Purpose Plugin v4.0-beta (enhanced)

For use with:
  • Operating systems: XP or Windows 2003
  • MS Exchange Server (note; you may be required to have 'administrator privileges' in order to install plugins on your systems)
  • If our current version 3.2 did not work for you, and you have been advised by our technicians to try version 4.0 instead.
What it looks like:

Once installed, you will find your ActiveTracker console located in your system tray (near your clock) This is where you can turn the tracking on and off and choose different sending options

For more detailed instructions on how to use your ActiveTracker plugin (including uninstalling), please access our Help Page which is also available from your console.

To download this plugin, close all other programs then click here (1.5mb):

rngen40.exe


Outlook Express Icon  Microsoft Outlook Express Users

Screen shot of the ReadVerify for Outlook Express Email 

Plugin popup menu For use with:

  • Operating systems: XP or Windows 2003
  • Outlook Express
Your Outlook Express ActiveTracker Button

Once installed, you will find your ActiveTracker button located in your Outlook Express toolbar on your 'new message' page. Choose the drop down menu to select the tracking feature you wish, then press the ReadNotify button (instead of your send button) to transmit your tracked email.

To download this plugin, close all other programs then click here (158k):

setupoe2.exe


IE Icon  Webmail Users

Our General Purpose ActiveTracker plugin works with both Hotmail and Yahoo! via Internet Explorer - on all Windows operating systems. Once installed, you are able to access all your ReadVerify tracking features directly from the pull-down menu on your Compose page.

Download the General Purpose plugin (above) to add this new ReadVerify pull-down menu to your webmail.

Hotmail Screen shot of the ReadVerify Plugin   Yahoo sample screenshot


General Icon  General Tracking

You can send tracked email from any computer, on any operating system by simply typing   .readverify.com   on the end of your recipients email address (they won’t see this). Eg;

Here’s an example of a tracked email to drakecn@yahoo.com:


Tips and information:

Adding   .readverify.com   uses the tracking based on your sending defaults.

You can use other sending options also if you want to (eg; certified / ensured etc) - see our FAQ: Other sending options regarding this.

If you send a group email, remember that you need to add tracking to ALL recipients, not just some of them.

If you are having trouble adding   .readverify.com   to your recipients email address, it’s probably because your email client is trying to auto-complete the address for you (eg; trying to copy it from your address book). You can override this by continuing to type in the address over top of the one which was completed for you.

If you regularly send your tracked emails to the same people, and don’t want to type   .readverify.com   every time, a good way to simplify this is add these people to your address book with the extension already on their email address. That way it’s there when you want it (remember to remove it if you don’t want to track to them).



New plugins are coming!

Note: the plugins we offer are optional – you do not require them to send tracked emails. See general tracking above.

We are currently working on plugins for the following:

  • Updates to Outllook / Vista plugin
  • Outlook Express (Windows Live)
  • Hotmail (Livemail)
  • The new Yahoo (classic and beta)
  • Gmail

We will send a newsletter when these new plugins are available.


Future plugin plans are intended for the following:

  • Vista operating system with other email clients (Thunderbird etc)
  • Macs
  • Linux / Unix / BSD


More about ReadVerify ActiveTracker Desktop Email Plugins

Our optional email plugins give you easy and instant access to all of the ReadVerify tracking, certification, and other email features right from your desktop

These features include:

  • Email Tracking   Depending on how you send your messages (and how your recipients read them) your ReadNotifications will include the following:   When your emails are read;   How long they are read for;   Whether or not your recipient clicked on any links you sent them;   The location of your reader;   Whether they were forwarded ... and much more.
  • Reliable Delivery   Emails sent using our service utilize ReadNotify's new anti anti-spam technology and are transmitted via our SPF compliant servers. Not only will you receive ReadNotifications when your messages are read, but you can also choose to receive Delivery Service Notifications when your messages are initially delivered. Our service also ensures you are notified regarding any message you send which results in a 'bounce-back'.
  • Group Tracking   Track your messages to multiple recipients with just one click.
  • Automatic PDF tracking   Track your PDF attachments as well as the email.
  • Certified   Receive proof-of-sending and proof-of-opening digitally signed and time-stamped court-admissible receipts
  • Self Destructing Email   Set your messages to expire after a specified time. This feature also blocks: print, copy, save, forward and print-screen. Messages sent this way can also be retracted.
  • Ensured-Receipts   Guarantee a ReadNotification for any message you send; even to recipients who read their emails offline. Messages sent this way can also be retracted
  • Language Translation   Have your emails translated into the language of your choice with just one click.
  • Detailed Notifications   Choose to receive your ReadNotifications via email and optionally by SMS, Pager, ICQ, IRC, MSN/AOL/AIM/Yahoo Messenger and on your own "Personal Tracking Page" from our site

Note: In order to avoid conflicts, please only install one plugin.